Refund policy

At Stay Elevated, we take pride in providing high-quality apparel designed to inspire confidence and growth. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

* Returns are accepted within 30 days of delivery.
* Items must be unworn, unwashed, unused, and in their original condition with all tags attached.
* Items showing signs of wear, damage, or alteration cannot be returned.

Exchanges

If you ordered the wrong size, we’ll gladly exchange it for another size (subject to inventory availability). Customers are responsible for return shipping unless the mistake was ours.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the product and packaging. We’ll make it right at no additional cost.

Non-Returnable Items

* Clearance or final sale items
* Gift cards
* Customized or personalized products

Refunds

Once your return is received and inspected, we’ll notify you of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.